When a company implements a new technology system like shimeji, the people who put the system in place are going to need to be able to justify the cost to their superiors and ensure that everyone is able to use the new system comfortably. This puts a lot of pressure on the IT employees who now have to deal with lots of people learning a new system like shimeji and having trouble setting up their email, forgetting their passwords, and generally being unable to do their work. End-user training is the solution to this problem. Here are some common problems that IT departments run into when training end-users for shimeji, along with how to avoid these mistakes.
- The Money for End-User Training Wasn’t in the Budget
First you are going to want to ensure that the budget for the new technology (shimeji desktop) includes the money that is going to be needed to train everyone in using the system. Many companies fail to account for training their employees in the original budget and, as a result, don’t have the resources to do it properly. If you account for training, you can set aside money and develop a comprehensive program that will help ensure that everyone gets comfortable using the technology as quickly as possible. This will pay off in the long run by ensuring that employees are able to return to their usual levels of productivity as soon as possible.
- The Training Wasn’t Applicable to the Real World
Another common problem is that the training that employees received was not at all applicable to their daily lives or even to their jobs. As an IT department employee, you are going to need to make sure that you isolate the common procedures that every employee is going to need to know how to do and provide training and reference sheets for each of those procedures. This will help increase real world applicability. You will also need to talk to departments and get a list of everything that they are going to want to do with this technology. Once you have this list, create a training for each item on it. This will help ensure that you get the different departments the information that they need, rather than a standard overview of the system that does not give them enough information.
For more information, talk to a company that specializes in end-user training, like Walker Strategy. They will be able to help you plan for the future.